WE GROW AMBITIOUS BUSINESSES

Every business faces the same question when planning for the year ahead: what should we spend on marketing? There isn’t a clean-cut answer. Nobody has the formula that guarantees growth. What matters is whether your budget matches the growth you’re actually chasing. From a sales and marketing perspective, most small to mid-sized businesses sit in one of three lanes: Zero, Incremental, or Exceptional. Smaller businesses tend to hover in zero, the more established ones work in incremental, and only a bold few step into exceptional. The trick is not which lane you choose, but whether you’re honest about being in it. Zero: hoping for the best Zero is the lane of survival. Most micro-SMEs end up here by default. Marketing isn’t in the budget, it’s something the founder (or another willing team member) crams into evenings and weekends. Social posts, the odd flyer, and a heavy reliance on word of mouth or personal networks. The problem is that “no budget” never really means no cost. It means you’re paying in hidden ways: slower sales cycles because there’s no air cover for the pipeline, lost opportunities because potential customers don’t know you exist, and founder time that disappears into DIY marketing instead of running the business. Zero can sustain you. It can keep the lights on. But very few businesses scale out of this lane without committing something more deliberate. Survival simply isn’t the same as growth. Incremental: the steady road Incremental growth is where SMEs start to get serious. If you’re getting serious your budget should be within 4–7% of your revenue, which is enough to create rhythm: SEO that doesn’t get forgotten, email that lands every month, campaigns that repeat, and the odd test of a new channel. Sales still lean on retention and referrals, but with more discipline in the pipeline you’ll create more cause and effect. Gail’s Bakery is a brilliant lesson in what incremental looks like at its best. The first site opened in Hampstead in 2005, but for years it was just a few shops in North London. The real shift came in 2011 when external investment gave Gail’s the capital to expand carefully, bakery by bakery. Each new shop was chosen with precision: affluent commuter towns, established London neighbourhoods, places where the brand could bed in rather than overreach - all critical (and often overlooked) essentials of marketing. That’s why today, when you walk through Marlow, Clapham, or St Albans, you can’t miss a Gail’s. It feels like they’re everywhere, but it’s been twenty years of patient, disciplined growth. Incremental doesn’t make headlines in year one, but it compounds until suddenly the brand feels unavoidable. Exceptional: the bold bet Exceptional growth is when we choose to accelerate. Marketing budgets rise to 10–15% of revenue or more, and that spend is matched with operational readiness and, crucially, risk appetite. This lane buys visibility, reach, and cultural momentum if you’re willing to back it. Take Gymshark. The myth will have you believe it was entirely organic; a teenager in a Birmingham garage who struck gold through social media alone. It wasn’t. The truth is more complex. Yes, Ben Francis built a community, but Gymshark also spent aggressively on influencer partnerships, international events, and flagship stores to cement its place. That growth wasn’t accidental or free; it was funded, risky, and carefully engineered. Lucky Saint shows the same dynamic in another category. Founded in 2018, it positioned itself as a credible, grown-up alcohol-free beer in a space dominated by mass brands. From early on, Lucky Saint invested heavily in brand and experience: PR, creative partnerships, and eventually a bricks-and-mortar pub in London. For a small brewer, that’s a bold move, but it paid off. The spend signalled ambition, and the market responded. Exceptional growth isn’t a casual decision. It means bigger budgets, more risk, and a level of operational readiness that many SMEs underestimate. But when ambition and investment line up, it creates step-change growth that incremental spend rarely delivers. The mismatch trap If you’re reading this with huge ambition and a budget line of zero, it’s time for a check-in. The biggest problems happen not when you choose a lane, but when you kid yourself about which lane you’re in. Champagne ambition, beer budget. Some businesses set accelerated growth targets but fund them with incremental budgets. The marketing team (if there even is one) is told to double awareness or leads on the same spend as last year, or to land national coverage with nothing more than local-level funds. It creates frustration, wasted energy, and the creeping belief that “marketing doesn’t work,” when in truth it was never resourced to match the ambition. Champagne budget, no hangover cure. Others do the opposite. They throw big money at marketing while the rest of the business is still built for incremental growth. Leads flow in, awareness rises, but operations can’t deliver the experience. Customer service cracks, delivery timelines slip, and the reputation you just paid to build is quickly eroded. Exceptional marketing without exceptional operations doesn’t accelerate growth; it accelerates churn. Hope springs eternal. Then there’s the subtler trap of sitting in zero while planning for growth. A founder convinces themselves that word of mouth will carry them through another year, while quietly expecting sales to grow 20%. When it doesn’t happen, the blame gets pointed everywhere except the missing budget line. You can’t compound visibility you never paid for in the first place.  Planning for the year ahead Budgets are signals of intent. They tell your team, and yourself, whether you’re serious about survival, steady growth, or acceleration. They set expectations for sales, operations, and delivery before a single social post goes live. If you’re one of the 1000s of SMEs working on next year’s plans right now and you’re unsure whether your budget matches your ambition, that’s exactly where Perspective Analysis comes in. We stress-test your business for growth, help bring clarity to which lane you’re really in, and align sales, marketing and ops so your plan has a fighting chance of working. If you want a defensible budget and a growth plan that holds up past January, start with Perspective Analysis.